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Emerald Heat and Air

Management

Sarah Hiler, owner of Emerald Heat and Air
Sarah Hiler

Owner

Emi Alsobrook, general manager of Emerald Heat and Air
Emi Alsobrook

Owner

Business profile photo for Emerald Heat and Air

Contact Information

(405) 613-7997
https://emeraldheatandair.com/
Hours:
Sun: 24 hours a day Mon - Fri: 8am - 5pm Sat: 24 hours a day

About

Emerald Heat and Air is a locally owned HVAC company providing expert installation, repair, and maintenance services in Norman, Oklahoma for over 14 years. Led by owners Sarah Hiler and Emi Alsobrook, they focus on customer education, transparent service, and loyalty programs like the Emerald Comfort Club while emphasizing repair-first solutions to save customers money in Oklahoma's climate.

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Service Offerings

  • Air Conditioning Installation & Repair
  • Heating System Installation & Repair
  • HVAC Maintenance & Tune-Ups (including Comfort Club membership)
  • Indoor Air Quality Solutions
  • 24/7 Emergency HVAC Service

Why we like Emerald Heat and Air

Emerald Heat and Air stands out as a top-tier HVAC provider in Norman due to its strong combination of local longevity, exceptional customer ratings, customer-focused service model, and community roots that consistently outperform many competitors in the Norman/OKC metro area. Emerald consistently delivers reliable, transparent, and relationship-driven HVAC service in a market where many competitors fall short on communication or value. Their high ratings, loyalty program, and local focus make them a clear top choice for Norman homeowners seeking trustworthy long-term HVAC partners.

Pros & Cons

Pros

  • Locally owned for over 14 years with strong focus on customer education and transparent pricing
  • 24/7 emergency service and loyalty program (Emerald Comfort Club) for ongoing maintenance savings

Cons

  • Limited detailed non-emergency hours information beyond Mon-Fri 8-5

Review Scores

Facebook5.0
Google4.9
Yelp3.3

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